The Ohio State University

Training and User Guides

Training
So that you may utilize your UNITS equipment and services to their fullest, we offer training on the services we provide. This is a free service to you. If you would like training on a UNITS service or product, please contact your UNITS Account Manager.

User Guides
UNITS has several instructional guides or handouts for the various services offered that are available for your use. The following list of User Guides and handouts can be mailed to you by calling our Customer Service Desk at 614-688-HELP (4357). The highlighted manuals are available online.

• Meridian #5316 Electronic Set (Nortel)
• Meridian #9316 (Single Line phone w/Caller ID)
• Meridian #9417 (Two Line Phone w/Caller ID)
• Panasonic #2563 (Cordless Phone)
• Cortelco #2193 (Basic Single Line Phone)

Other Instructions:

• Voice Mail User Guide
• Helpful Telephone Etiquette Tips
• Helpful Guidelines for Word Usage

If you find you need additional materials on any of the services we provide, please contact either our Customer Service Help Desk at 614-688-HELP (4357)or your UNITS Account Manager.