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  Business Services | Personal & Student Services
Office of the CIO  |  IT Strategic Plan

Students living in Graduate,
Married, & Non-traditional Housing

Service Details

UNITS provides you with touch-tone dialing service. A touch-tone telephone will work best. Telephones that have pulse or rotary type dialing are not recommended since UNITS' Authorization Codes and some features will not work from rotary or pulse type telephones. If you have questions about which type of telephone equipment will work in your room or apartment, call UNITS Customer Service at 614-688-HELP (4357) for assistance.

NOTE: Cordless telephones will work within most residence halls if they are programmed correctly. We recommend a 900mhz phone for best results. Follow the manufacturer's instructions for setting the appropriate frequency.

City Directory Information
Through UNITS, you may choose to list your telephone number with Ameritech's City Directory Information.  Off-campus callers will be able to dial 411 (local information) and hear a recording of your current telephone number.

Cost per month: $0.90
One-time install fee: None

Handling Harassing or Obscene Telephone Calls
Hang up immediately if a caller uses obscene words or if silence lasts past your second "hello."

If you receive persistent obscene, threatening, or harassing calls, contact the OSU Police Department at 2-2121 to file a formal complaint. OSU Police strongly recommend that you begin keeping a log of dates and times from the start of the harassing calls.

An officer from the OSU Police Department will contact UNITS if our assistance is needed.

Unlawful Use of Telephone Services
Fraudulent use of the telephone system will not be tolerated by Ohio State, or UNITS. This includes:

  • Unlawful wiretapping
    • It is a Federal crime to intercept a phone call unless permission is obtained from both parties participating.
  • Unlawful recording
    • It is a Federal crime to record a phone conversation without the other party's consent.
  • Unlawful calling
    • It is a crime under both Ohio and Federal laws for anyone to make obscene, harassing, or threatening phone calls.
  • Wire tampering
    • It is prohibited by University regulations for anyone to tamper with telephone wiring.

NOTE: Anyone found guilty of unlawful or fraudulent use of the University's telephone services may be responsible for all incurred charges and costs associated with legal proceedings.

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